We accept Visa, MasterCard, American Express, Discover and Diner's Club International. You can also utilize Apple Pay on our site as well as PayPal.

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What payment methods do you accept?

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Monday - Friday 9:00 AM - 7:00 PM EST

Cerebelly

Payments

I placed my first order! What happens next?

Can I change the products that I'll receive in my next delivery?

How do I check my order status?

How do I Subscribe and Save to a Cerebelly box?

How do I reschedule or change my subscription's delivery date?

Can I cancel or change my order after it's processed?

How do I cancel my subscription(s)?

Manage My Account

Shipping fees and shipping timeline

How to track my order

Shipping & Delivery

Do you have a loyalty program? What is Smart Rewards?

Cerebelly Smart Rewards Program

Do you test for heavy metals?

Do you use any allergens in your food?

Does your food have added sugar?

What age is Cerebelly meant for?

Is Cerebelly Kosher?

Allergens

Quality & Food Science

Are the pouches microwavable?

Are your pouches and caps BPA-free? And can they be recycled?

Pouches + Packaging

My order was damaged. What do I do?

What should I do if my little one  doesn't like a certain flavor?

What is your Flavor Guarantee?

How do I contact your customer service team?

What are your return and refund policies?

Returns and Refunds

How does your subscription program work?  How often will I receive Cerebelly pouches?

Where do you deliver? Where can I buy Cerebelly in-store?

Getting Started with Cerebelly

Where to Buy

Where to Buy Cerebelly in Canada

Cerebelly in Canada

Where can I find information about promotions and promo codes?

Promotions

I'm an influencer that would like to partner with Cerebelly. How do I apply to Cerebelly's affiliate?

Partnerships